Arc Eye Studio

Terms of Service / EULA

Last Updated: 10-01-2025

1. Introduction

These Terms of Service and End User License Agreement (“TOS” / “EULA”) constitute a legally binding agreement between you (“User”) and Arc Eye LLC (“Arc Eye,” “we,” “us,” or “our”).

By purchasing, installing, or using Arc Eye Studio software, you agree to comply with and be bound by these terms. If you do not agree, you may not use the software.

2. Software Description

Arc Eye Studio is desktop software designed for imaging and camera workflow management. The software is licensed, not sold, and is provided “as is” and “as available”, without any warranties of any kind, express or implied.

3. License Grant – Perpetual License

Upon valid purchase, Arc Eye LLC grants you a perpetual, non-exclusive, non-transferable, limited license to install and use Arc Eye Studio on supported devices for your personal or internal business purposes.

  • This license is perpetual (does not expire) once purchased.

  • This license is tied to the purchaser and may not be sold, assigned, sublicensed, or otherwise transferred without prior written consent from Arc Eye LLC.

  • Arc Eye reserves all rights not expressly granted herein.

4. Trial and Evaluation Licenses

Arc Eye LLC may, at its discretion, provide trial or evaluation versions of Arc Eye Studio. These licenses are subject to the following conditions:

  • Limited Duration: Trial licenses are time-limited and will automatically expire at the end of the evaluation period.

  • Restricted Use: Trial versions may only be used for non-commercial evaluation purposes. Any use for production, commercial, or client-facing work is prohibited.

  • No Warranty or Support: Trial versions are provided without warranty and may not receive full support or updates.

  • Conversion to Paid License: To continue using Arc Eye Studio beyond the trial period, you must purchase a perpetual license.

5. Installation and Activation

Arc Eye Studio requires activation with a valid license key, provided upon purchase. Unauthorized use, distribution, or bypassing of license controls is strictly prohibited.

6. Intellectual Property

All rights, title, and interest in Arc Eye Studio, including but not limited to source code, designs, logos, and documentation, remain the sole property of Arc Eye LLC. You may not remove or alter copyright notices or proprietary legends.

7. Prohibited Uses

You agree not to:

  • Reverse engineer, decompile, or disassemble Arc Eye Studio.

  • Modify, hack, or circumvent license restrictions.

  • Rent, lease, sublicense, resell, or redistribute the software.

  • Use Arc Eye Studio for unlawful purposes or in violation of export laws.

8. Third-Party Components

Arc Eye Studio may include or depend on third-party components, libraries, or SDKs that are licensed under separate open-source or proprietary terms. By using Arc Eye Studio, you agree to comply with such third-party license terms, as outlined in Appendix A – Third-Party Notices.

9. Data and Privacy

Arc Eye Studio does not collect personal user data by default. Certain optional features (e.g., updates, licensing validation, or integrations) may require limited data transfer. Details are outlined in our Privacy Policy, available at www.arceye.com/privacy.

10. Security Responsibility

You are responsible for securing your systems and data. Arc Eye LLC is not liable for unauthorized access, breaches, or misuse of your environment.

11. Termination

Your perpetual license is valid indefinitely, but Arc Eye LLC may terminate this Agreement if you materially violate these terms and fail to cure such violation within 30 days of written notice.

Trial and evaluation licenses automatically terminate at the end of their specified period.

12. Updates & Changes

Purchase of Arc Eye Studio entitles you to the version purchased and any minor updates, patches, or bug fixes released for that version. Major version upgrades (for example, Arc Eye Studio 2.0) may require a separate license.

Arc Eye reserves the right to update this TOS/EULA at any time by posting changes at www.arceye.com. Continued use after updates constitutes acceptance.

13. Warranty Disclaimer

Arc Eye Studio is provided without any warranties of any kind, whether express, implied, or statutory. We do not guarantee uninterrupted operation, compatibility, or error-free performance.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Arc Eye LLC shall not be liable for:

  • Indirect, incidental, special, or consequential damages.

  • Data loss, business interruption, or loss of profits.

  • Any damages exceeding the amount paid for your license.

15. Indemnification

You agree to indemnify and hold Arc Eye LLC harmless from claims, damages, or expenses arising from your misuse of Arc Eye Studio.

16. High-Risk Use Disclaimer

Arc Eye Studio is not designed or intended for use in safety-critical systems, including but not limited to: medical devices, life support systems, nuclear facilities, or defense applications. Arc Eye LLC expressly disclaims all liability arising from such uses.

17. Governing Law & Dispute Resolution

These terms are governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration in Maricopa County, Arizona, under the American Arbitration Association rules. You waive the right to a jury trial or class action.

18. Export Compliance

You agree not to export, re-export, or use Arc Eye Studio in violation of U.S. export control laws or international sanctions.

19. Support and Discontinuation

Arc Eye LLC may, at its discretion, provide updates and technical support. While Arc Eye LLC may discontinue support for older versions, purchased licenses remain valid and functional.

20. Severability

If any provision is found unenforceable, the remaining provisions remain in full force.

21. Notices

Official notices will be posted at www.arceye.com or sent via email if you provide contact details.

22. Entire Agreement

This Agreement constitutes the entire agreement between you and Arc Eye LLC regarding Arc Eye Studio and supersedes all prior or contemporaneous agreements, proposals, or representations, whether written or oral, relating to its subject matter. No waiver or modification of this Agreement will be valid unless in writing and signed by Arc Eye LLC.

Appendix A - Third-Party Notices

Arc Eye Studio includes the following third-party software components, each licensed under its own terms. Only the components relevant to your operating system are included in your copy.

  • OpenCV - Licensed under the Apache License 2.0.

  • LibRaw - Licensed under the LGPL v2.1.

  • nlohmann/json - Licensed under the MIT License.

  • QJsonModel - Licensed under the MIT License.

  • kainjow/mustache.hpp - Licensed under the Boost Software License 1.0.

  • zlib - Licensed under the zlib License (macOS/Linux builds).

  • libssh2 - Licensed under a BSD-style license.  

  • OpenSSL -  Licensed under the Apache License 2.0 and OpenSSL License.

Contact Information:

Arc Eye LLC

Email: support@arceye.com

Website: www.arceye.com